Privacy policy

Introduction

HustleLabs ("we", "our" or "us") is operated by HustleLabs. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose and safeguard your information when you use our mobile application and related services.

Questions about this policy? Email hustlelabs@outlook.com.

Information we collect

We collect the following types of information to provide and improve our services:

• Account information: your name, email address and profile picture when you sign in with Google, or your email address when you sign in with email.
• Trading data: virtual trades, order history, portfolio balances and other simulated trading activity within the app.
• Broker connection data: your Upstox API credentials and access tokens, encrypted before they are stored, used only to fetch market data and run the simulation on your behalf.
• Device information: device model, OS version and device identifiers, used for account security and to limit the number of devices on one account.
• Push notification token: a token issued for your device, with the device name, so we can send trade alerts and service notifications. It is removed when you sign out, turn off notifications or delete your account.
• Usage data: app interactions, feature usage and crash reports, used to improve stability and the user experience.
• Legal consent records: when you accept the simulator disclaimer, terms or this policy, we store the consent type, policy version, timestamp, device identifier and app version for compliance and audit purposes.

How we use your information

• To authenticate you and manage your account securely.
• To provide paper-trading simulation and live market data through your linked Upstox account.
• To protect accounts and prevent unauthorised access across devices.
• To send trade alerts, in-app notifications and important service updates.
• To analyse app performance, fix problems and improve the experience.
• To comply with legal obligations and enforce our terms of service.
• To show the weekly leaderboard described below.

Weekly leaderboard

The app ranks traders by the realized profit and loss of their simulated (paper) trades each week, starting Monday 00:00 IST. Other signed-in users can see:

• a shortened display name made from your account name: your first name and the first letter of your last name (for example "Asha R.");
• your weekly rank, simulated profit and loss, number of closed trades and win rate;
• the simulated trades you closed that week: contract name, buy or sell, size, entry and exit price, profit and loss, and the time it closed.

We never show your email address, user ID, open positions, stop-loss or target levels, broker details or any real-money information. You appear only after closing at least 3 simulated trades in the week; trades placed in chart replay mode and demo accounts are not included. The ranking resets every week.

To stop appearing, tap Hide me from the leaderboard under the leaderboard in the app (you can turn it back on at any time), email hustlelabs@outlook.com, or delete your account.

Data storage and security

• Data travels between the app and our servers over encrypted HTTPS connections.
• Broker API credentials and tokens are encrypted with a dedicated secret key before they are written to our database.
• Access to personal data is restricted to authorised personnel, and administrative actions are logged.
• We regularly review our security practices, rotate secrets and update dependencies to fix vulnerabilities.

Third-party services

We use the following services. Each operates under its own privacy policy:

• Google Sign-In: authentication. Google privacy policy
• Upstox: broker API for market data. Upstox privacy policy
• Google AdMob: banner, native, interstitial and app-open advertisements. How Google uses data in ads
• Expo push service and Firebase Cloud Messaging: deliver push notifications to your device using its push token. Expo privacy policy · Firebase privacy
• Railway: hosts our servers and database (Singapore region). Railway privacy policy
• Cloudflare: DNS and network security for our website and API. Cloudflare privacy policy

HustleLabs is an independent app. It is not affiliated with, endorsed by or operated by Upstox, and we do not sell your personal data.

Advertising and consent

• The app shows Google AdMob ads (banner, native, interstitial and app-open formats) to keep it free.
• Users in the EEA and UK see a Google User Messaging Platform consent form before personalised ads load. You can change your choice at any time in Settings → About → Ad privacy preferences.
• We may use the Android Advertising ID for ad delivery and frequency control, as declared in our Google Play Data safety form.
• If you decline personalised ads, non-personalised ads may still be shown where Google supports them.

Data retention and deletion

• We keep your personal data for as long as your account is active.
• You can delete your account in the app under Settings → Data & Storage → Delete Account. This permanently removes your profile, trades, broker connection and consent records. See the full steps.
• You can also request deletion by emailing hustlelabs@outlook.com.
• After we receive a verified deletion request, we remove your personal data within 30 calendar days, except where the law requires us to keep it.
• Anonymised, aggregated usage statistics may be kept after account deletion.

Your choices and rights

• Access and correction: email us to request a copy of the personal data we hold about you, or to correct it.
• Deletion: delete your account in the app at any time, or ask us by email.
• Advertising: change ad personalisation in the app, or reset your Advertising ID in your Android settings.
• Broker access: disconnect your broker in the app, or revoke HustleLabs' access from your Upstox account.
• Grievances: send any complaint about how we handle your data to hustlelabs@outlook.com. We will acknowledge it and respond as required by applicable Indian law.

Age requirement

HustleLabs is intended only for people aged 18 or over, and the app asks you to confirm this before you continue. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal data, email hustlelabs@outlook.com and we will remove it promptly.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. If you keep using the app after a change, you accept the updated policy.